JTM Office for plumbing and heating
No heating, no patience.
When a boiler packs up, people ring down the list until someone answers. If you're under a floor, that's not you. JTM Office replies in seconds, sorts the breakdowns from the bathroom quotes, and chases every quote you send.
Where it helps
Cold snaps
The first frost brings a rush of breakdown calls. Every one gets a reply, and anyone with no heat or a leak is flagged to you straight away.
Breakdown or install?
We ask about the boiler, the fault and whether there's water anywhere it shouldn't be, so you know what you're ringing back about.
Bathroom and boiler quotes
Bigger jobs take a visit and a quote. We book the visit if you want us to, then chase the quote until you get a decision.
Reviews after every job
Every finished job gets a polite request for a Google review. Every customer, not just the happy ones.
What you get
- Every missed call, form and Facebook message answered in seconds, in your company's name
- The questions you'd ask, asked for you, with photos where they help
- Urgent jobs sent straight to your phone
- Every reply approved by you before it goes, and no prices ever given for you
- Surveys booked and quotes chased until there's an answer
- A Google review request after every finished job
- A short report every Monday
Set up and run for you. First month free, no minimum term, no setup fee.
The text conversation above is an example with a made-up company.